Most Cited Article and Top Cited Article awards for FBF academics

Faculty of Business and Finance academics, namely Assoc Prof Dr Lee Voon Hsien, Hew Jun Jie, and Loh Xiu Ming received the “Most Cited Articles” award by the Journal of Computer Information Systems (Taylor and Francis) for their research titled Towards a Cashless Society: The Imminent Role of Wearable Technology. The research was co-authored with UCSI University academics Dr Garry Tan Wei Han and Prof Ooi Keng Boon.

The “Most Cited Articles” award was based on the number of count citations in the last three years. Taylor & Francis obtained these statistics on a weekly basis using participating publisher data sourced exclusively from crossref.org.

In addition to that, Dr Lee also received the “Top-Cited Article” award for her research titled Unearthing the Determinants of Blockchain Adoption in Supply Chain Management by the International Journal of Production Research (Taylor and Francis). The research was co-authored with Dr Wong Lai Wan from Xiamen University Malaysia, Dr Tan and Prof Ooi from UCSI University, and Prof Amrik Sohal from Monash University.

“It felt surreal to have won the ‘Most Cited Article’ and ‘Top-Cited Article’ for both articles. This is because the awards established the significance of both articles as they received high citation counts compared to other papers published in their respective journals within the same year,” explained the academics.

The “Towards a Cashless Society: The Imminent Role of Wearable Technology” research explained that wearable payment, which is the use of wearable technology to make payment, is anticipated to be the future of proximity mobile payment. However, the acceptance and use of wearable payment in Malaysia leave much to be desired. Additionally, this area of research is currently under-addressed. Thus, this study looks into the elements that influence the intention to adopt wearable payment in Malaysia. The results are robustly insightful in revealing the intention to adopt wearable payment in Malaysia. Hence, there are numerous implications for wearable technology companies, wearable payment system designers, merchants and other stakeholders. Overall, this research is anticipated to serve as one of the pioneering research for future studies related to this area.

The academics further explained, “Malaysians still prefer to use cash but in the past few years, we have seen the rise of technology that will eventually tip the balances in favour of virtual payments. Today’s virtual payment systems are quicker, more secure, and less expensive than they were a decade ago. The virtual payment environment is rapidly evolving, and our research highlights the key elements affecting wearable payment acceptance. This study also highlights that wearable payment is not only simple to use but faster as users can make payments on the move.”

They added, “In Malaysia, there is a solid foundation for digital payments such as wearable payments to thrive. In fact, the Central Bank of Malaysia has been accelerating the promotion of digital payment adoption as it recognises the numerous benefits it has. However, consumers have a certain degree of hesitancy concerning these initiatives. Therefore, the outcome of this study contributes to SDG9: Industry, Innovation, and Infrastructure as it explores means to understand consumers’ behaviour and willingness to adapt to the shifting payment method initiatives.”

Meanwhile, Dr Lee explained that the “Unearthing the Determinants of Blockchain Adoption in Supply Chain Management” research looks into the behavioural intention to adopt Blockchain for supply chain management (BCSCM). The research considers how Performance Expectancy (PE), Effort Expectancy (EE), Facilitating Condition (FC), Technology Readiness (TR), Technology Affinity (TA) and Trust (TT) can lead to the adoption of the technology. Data gathered from 157 firms was analysed using the WarpPLS software. The results revealed that FC, TR and TA have a positive influence on intention to use BCSCM and regulatory support moderates the effect of FC. This study offers valuable insights into the applicability of Blockchain technology for the supply chain management.

She said, “The Fourth Industrial Revolution is characterised by breakthrough technologies such as big data, artificial intelligence, blockchain technology, and so on, which are disrupting all phases of production and business models across a wide range of sectors. Blockchain technology, with its distributed ledger architecture that enables multi-stakeholder monitoring, is well suited to address the complexity inherent in supply chains while minimising costs and optimising overall performance as a consequence of better transparency and efficiency. It was thought to be the backbone of supply chain digitisation due to its potential to facilitate and automate numerous business transaction procedures, enabling more direct interactions between participants. Hence, the goal of this study was to assess Blockchain adoption intention in the Malaysian supply chain management ecosystem. Following this research, practical suggestions were provided to enterprises wanting to harness Blockchain technology to address critical supply chain management concerns.”

She added, “Blockchain provides a layer of traceability and global transparency to all supply chain participants in general. This inherently promotes the behaviour and responsible use of all resources. Aside from that, Blockchain technology provides resilience and security capabilities which prevents any kind of unilateral manipulation that may cause harm to third parties. Furthermore, it ensures precision in the surveillance of actions through the use of smart contracts which validate the activities that occur within the Blockchain. Thus, the outcome of this study contributes to SDG9: Industry, Innovation, and Infrastructure as it seeks to better understand the Malaysian firms’ awareness of Blockchain and how to acquire the right expertise to develop the infrastructure.”

Journal of Computer Information Systems is currently indexed with Clarivate Analytics, Science Citation Index Expanded (SCIE), Ranked ‘A’ by the Australian Business Deans Council (ABDC) Journal Quality List 2019, JCR-2020, IF = 3.400.

International Journal of Production Research is currently indexed with Clarivate Analytics, Science Citation Index (SCI), Science Citation Index Expanded (SCIE); Ranked ‘A’ by the Australian Business Deans Council (ABDC) Journal Quality List 2019, JCR-2020, IF = 8.568, ABS Level 3).

From left: Dr Lee, Hew and Loh


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