The impacts of low financial literacy in fintech growth in Asia

In line with the UTAR-UBAYA International Webinar series, UTAR Centre for Accounting, Banking and Finance (CABF) parked under the Faculty of Business and Finance (FBF) collaborated with Universitas Surabaya (UBAYA) Faculty of Business and Economics to organise its first webinar titled “The Impacts of Low Financial Literacy in Fintech Growth in Asia” on 31 May 2021 via Zoom.

Invited to speak at the webinar was UBAYA Faculty of Finance and Economics Dean Dr Putu Anom Mahadwartha. Also present at the webinar were UTAR FBF Head of Programme for MBA (Corporate Management) Dr Ng Chee Pung, lecturers and students from both universities.

Dr Putu from UBAYA sharing the impacts of low financial literacy in fintech growth in Asia

Dr Putu started his webinar by introducing the concept of financial literacy. He explained, “Financial literacy is the ability to understand and effectively use various financial skills. Broadly, financial literacy is comprised of personal financial management, budgeting and investing. Specifically, financial literacy includes the ability to calculate income, establish and adhere to a budget, manage cash flows, prioritise savings, understand credit cards, protect one’s identity, learn about credit score, and save for retirement. These competencies can be grouped into five core competencies of earning, namely saving, investing, spending, borrowing and protecting.”

Dr Putu then moved on to discuss the challenges of financial literacy. He expressed, “The challenges of financial literacy include the lack of financial knowledge, the overconfidence of financial knowledge, and the lack of planning. Other challenges include inadequate frameworks and regulations from the government as well as the deferring of initiatives in the financial industry.”

Dr Putu explained the challenges of financial literacy

In his sharing session, Dr Putu highlighted that the financial literacy of Southeast Asia countries is lower than the global average. “Except for Singapore and Myanmar, other countries in Southeast Asia showed an  average of 30% financial literacy  among the adult population. The general financial ignorance has led to poor financial decisions resulting in perpetual debts and situations of excessive borrowings over savings,” Dr Putu said.

Except for Singapore and Myanmar, other countries in Southeast Asia showed an average of 30% financially literacy among the adult population. The general financial ignorance has led to poor financial decisions resulting in perpetual debts and situations of excessive borrowings over savings.

Dr Putu also spoke about the current fintech revolution. He told the participants that the current fintech revolution is driven by AI and industries consolidations. As a result, the funding for fintech start-ups has grown from US$3.6billion to US$39.6billion in just three years.

“Using AI and machine learning, various fintech applications have been developed in countries such as Indonesia, Malaysia and the Philippines to allow for the automation of customer engagement in improving conversions, increasing user retention rates with personalised campaigns as well as tailoring user experiences to boost app launches. At the same time, consolidation among industries has resulted in new partnerships among traditional banks and start-ups, and mergers and acquisition,” Dr Putu said.

Dr Putu presenting data on consolidated industry

Finally, he concluded his presentation by emphasising the importance of financial literacy in an era of fintech proliferation. According to Dr Putu, with the fintech revolution, more fintech is gaining access to the personal finance and lending profiles of individuals. Hence, it is critical that the public arms itself with financial literacy to avoid being in a perpetual state of indebtedness and excessive borrowings.

The webinar then saw an active interaction between the speaker and the participants. The talk ended with an extensive yet insightful Q&A session.

Dr Putu during his presentation

Dr Putu (second row, second from left) with participants



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