CEO Talk Series - Venturing into business with compassion

Front row, second from right: CCCD Director Lim Guat Yen and Martin Yap with the participants

The Centre for Corporate and Community Development (CCCD) organised a CEO Talk Series “Making a Difference: My journey as an Entrepreneur” on 19 February 2020 at UTAR Sungai Long Campus, featuring My Care Concierge Sdn Bhd CEO-cum-Co-founder Martin Yap Lu Hoong.

Yap introduced the services offered by the company, namely Elderly Care, Post-Hospitalisation Care, Specialised Care, Medical Procedures, Physiotherapy, Medical Oxygen, Shop Care, Day Care, Nursing Home and Palliative Care. Besides explaining the types of services, Martin Yap also spoke about the background and operations as well as the awards received by My Care Concierge Sdn Bhd.

The talk session continued with Martin Yap sharing his experience of venturing into this business and the entrepreneurial strategies he used to kick-start his business as well as how My Care Concierge Sdn Bhd adapted to the Fourth Industrial Revolution.

Martin Yap said, “If you don’t have the tenacity or the passion, you will constantly doubt yourself whether to continue the business you intend to in the first place. Nothing in life is the same as we move into the fourth industrial revolution, so being adaptive is very important apart from putting more effort than everyone else in order to achieve your goal.”

“In any business, it is important to find the right people to work along the journey because everyone is equipped with different skills. However, we also need to always have the mentality to continuously seek for growth within ourselves through various resources. Remember to be open to challenges because it also means you are ready to move forward and to acquire new knowledge and experiences,” added Martin Yap

Martin Yap was an architect before venturing into My Care Concierge Sdn Bhd. Ten years ago, Martin’s mission was to revolutionise the state of aged-care where he spearheaded the design for the award-winning Green Leaf Retirement Resort (Best Retirement Resort Asia Pacific – International Property Awards 2012) and consequently developed, designed and operated “The Mansion”, a 75-bed premium nursing home facility in Kuala Lumpur which achieved full capacity in just 14 months. He then founded CARE Concierge to also provide an option for seniors to age in the comforts of their home, promoting the concept of ageing-in-place and disrupting eldercare industry with the use of technology and good design.

Click here for UTAR and Care Concierge’s collaboration.

For more information about services provided by Care Concierge please go to https://www.mycareconcierge.com/.

Q&A session



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